Director of Customer Success, Vyond
Erin has been with Vyond for 8 years, working with customers across the globe to tell their stories through video. She came to the company with a background in video journalism, which has helped her teach customers how to enhance and improve their own videos. She built out a training program to get new users the functional skills and theoretical knowledge they need to create compelling content.
Additionally, she and the customer success team host a range of webinars, covering topics like “Taking Your Videos from Good to Great” and “Building Process-Based Videos.”
Sr. Customer Success Manager, Vyond
As an experienced Customer Success Manager, Craig has spent over 7 years helping enterprise clients succeed. He specializes in delivering comprehensive online training, building strong relationships, and providing strategic support to ensure customers maximize the value of their tools and services. He’s passionate about empowering users to bring their ideas to life and elevate their communication strategies.
Sr. Customer Success Associate, Vyond
Brandon is a seasoned Customer Success Manager with over a decade of experience in customer success and account management. With a background in filmmaking, he has been with Vyond for over 3 years, bringing his expertise in storytelling to help users create impactful content. His passion lies in empowering users, even those with no prior video creation experience, to make their first video in Vyond. Brandon enjoys showing how easy it is to create professional-looking content and demonstrating the power of storytelling about any subject — an experience that takes him back to his own early days of editing videos and crafting narratives.
