1 00:00:00,500 --> 00:00:03,580 NARRATOR: Managing requires a skill set all its own. 2 00:00:03,580 --> 00:00:06,420 And managing remotely is no exception. 3 00:00:06,420 --> 00:00:10,050 Challenges can range from a lack of face to face interaction, 4 00:00:10,050 --> 00:00:12,690 to trust issues, and in some cases, 5 00:00:12,690 --> 00:00:15,510 to employees feeling their manager is out of touch with 6 00:00:15,510 --> 00:00:16,620 their needs . 7 00:00:16,620 --> 00:00:21,150 Let's go over some tips on how to be a great remote manager. 8 00:00:21,150 --> 00:00:23,220 Make yourself available at the same time 9 00:00:23,220 --> 00:00:25,060 as your direct reports. 10 00:00:25,060 --> 00:00:26,970 This is extremely important as it 11 00:00:26,970 --> 00:00:29,700 allows you to have an open line of communication 12 00:00:29,700 --> 00:00:32,310 and enables you to ask and answer questions 13 00:00:32,310 --> 00:00:35,460 regarding tasks and projects without delay. 14 00:00:35,460 --> 00:00:37,440 The last thing you want is for your team 15 00:00:37,440 --> 00:00:40,650 to feel like giving or receiving information about a project 16 00:00:40,650 --> 00:00:43,080 is harder than it should be. 17 00:00:43,080 --> 00:00:44,670 Different ways of communicating are 18 00:00:44,670 --> 00:00:48,840 necessary as there is no one size fits all solution. 19 00:00:48,840 --> 00:00:51,990 Time sensitive questions or casual conversation 20 00:00:51,990 --> 00:00:54,600 are better suited for messaging applications 21 00:00:54,600 --> 00:00:57,930 where people can respond quickly and effortlessly. 22 00:00:57,930 --> 00:01:00,660 Email is better for sending larger chunks of information 23 00:01:00,660 --> 00:01:03,900 all at once, where it can be easier to archive or search 24 00:01:03,900 --> 00:01:06,280 for the information later. 25 00:01:06,280 --> 00:01:09,720 And lastly, more important or sensitive conversations 26 00:01:09,720 --> 00:01:13,260 are best over video calls which feel more personal than text 27 00:01:13,260 --> 00:01:16,410 or audio only conversation. 28 00:01:16,410 --> 00:01:19,110 Having digital face to face communication with your team 29 00:01:19,110 --> 00:01:22,950 is also important as feelings of loneliness and social isolation 30 00:01:22,950 --> 00:01:26,010 from their organization are some of the most common complaints 31 00:01:26,010 --> 00:01:27,540 of remote workers. 32 00:01:27,540 --> 00:01:29,740 To help counter that as a manager, 33 00:01:29,740 --> 00:01:32,820 you should hold weekly video calls with your direct reports, 34 00:01:32,820 --> 00:01:34,830 whether it be one on ones, or a team 35 00:01:34,830 --> 00:01:38,980 call to check in and connect on both work and life. 36 00:01:38,980 --> 00:01:40,660 Each person on your team was likely 37 00:01:40,660 --> 00:01:43,390 hired for being talented at what they do. 38 00:01:43,390 --> 00:01:45,640 As it is important to set expectations 39 00:01:45,640 --> 00:01:47,950 about when and how work should be done, 40 00:01:47,950 --> 00:01:50,200 allowing them to accomplish tasks on their own 41 00:01:50,200 --> 00:01:52,540 without constantly checking on progress 42 00:01:52,540 --> 00:01:55,420 is crucial to building a strong and trusting relationship 43 00:01:55,420 --> 00:01:57,640 with your direct reports. 44 00:01:57,640 --> 00:02:00,370 It's important as a manager that you offer encouragement 45 00:02:00,370 --> 00:02:02,290 and emotional support. 46 00:02:02,290 --> 00:02:04,600 If you see that someone is struggling with their work 47 00:02:04,600 --> 00:02:08,229 or even acting differently, don't be afraid to reach out. 48 00:02:08,229 --> 00:02:10,419 Even asking a simple question like-- 49 00:02:10,419 --> 00:02:13,570 how is this remote work situation working out for you? 50 00:02:13,570 --> 00:02:15,100 --can reveal a lot of information 51 00:02:15,100 --> 00:02:17,570 to help you better support your team members. 52 00:02:17,570 --> 00:02:20,470 The tips in this video are a great starting point for people 53 00:02:20,470 --> 00:02:22,120 managing a remote team. 54 00:02:22,120 --> 00:02:25,150 But the most important thing to do is try different solutions 55 00:02:25,150 --> 00:02:27,460 and find out what works best for you and your team. 56 00:02:27,460 --> 00:02:30,510 [MUSIC PLAYING]