1 00:00:00,000 --> 00:00:02,340 [MUSIC PLAYING] 2 00:00:07,020 --> 00:00:09,840 NARRATOR: Imagine you have an urgent task to complete 3 00:00:09,840 --> 00:00:12,990 and you need to do it with your partner Betty. 4 00:00:12,990 --> 00:00:16,860 But the problem is she's late, really late. 5 00:00:16,860 --> 00:00:19,120 Your brain is quick to connect the dots. 6 00:00:19,120 --> 00:00:20,260 She doesn't care. 7 00:00:20,260 --> 00:00:22,380 She really lacks discipline. 8 00:00:22,380 --> 00:00:24,930 Well, your brain just took a common shortcut 9 00:00:24,930 --> 00:00:28,080 called the fundamental attribution error. 10 00:00:28,080 --> 00:00:30,270 When witnessing another person's behavior leading 11 00:00:30,270 --> 00:00:33,060 to a negative outcome, we tend to attribute that behavior 12 00:00:33,060 --> 00:00:35,610 to their intrinsic nature while underestimating 13 00:00:35,610 --> 00:00:36,555 situational factors. 14 00:00:36,555 --> 00:00:37,960 [MUSIC PLAYING] 15 00:00:38,460 --> 00:00:40,740 Because of the fundamental attribution error, 16 00:00:40,740 --> 00:00:43,020 you now have a negative perception of Betty 17 00:00:43,020 --> 00:00:46,710 and it further affects your judgment of Betty's actions. 18 00:00:46,710 --> 00:00:48,600 Every mistake she makes now amplifies 19 00:00:48,600 --> 00:00:51,120 that negative perception. 20 00:00:51,120 --> 00:00:53,760 Because of that, you decide to handle your next project 21 00:00:53,760 --> 00:00:55,860 all by yourself and end up working 22 00:00:55,860 --> 00:00:58,060 very late to complete it. 23 00:00:58,060 --> 00:00:59,520 The next morning your alarm clock 24 00:00:59,520 --> 00:01:02,310 doesn't ring for some reason, plus there 25 00:01:02,310 --> 00:01:04,709 were some delays commuting. 26 00:01:04,709 --> 00:01:07,460 The result is you're late to work. 27 00:01:07,460 --> 00:01:10,560 Apologizing to your boss, you feel guilty, 28 00:01:10,560 --> 00:01:12,900 but there was nothing you could have done. 29 00:01:12,900 --> 00:01:16,230 It's just one of those days where everything goes wrong. 30 00:01:16,230 --> 00:01:18,180 You've just followed another brain shortcut 31 00:01:18,180 --> 00:01:21,030 called the self-serving bias. 32 00:01:21,030 --> 00:01:24,090 When we analyze our own behavior leading to a negative outcome, 33 00:01:24,090 --> 00:01:26,280 we attribute it to situational factors instead 34 00:01:26,280 --> 00:01:28,840 of our own intrinsic nature in order to see ourselves more 35 00:01:28,840 --> 00:01:29,340 positively. 36 00:01:29,340 --> 00:01:31,230 [MUSIC PLAYING] 37 00:01:31,730 --> 00:01:33,410 Let's wrap up. 38 00:01:33,410 --> 00:01:35,000 The fundamental attribution error 39 00:01:35,000 --> 00:01:36,890 is when we attribute someone else's behavior 40 00:01:36,890 --> 00:01:39,470 to their intrinsic nature because we lack information 41 00:01:39,470 --> 00:01:40,625 about situational factors. 42 00:01:40,625 --> 00:01:42,140 [MUSIC PLAYING] 43 00:01:42,640 --> 00:01:45,250 On the other hand, we tend to attribute our own behavior 44 00:01:45,250 --> 00:01:48,755 to external factors in order to protect our self-esteem. 45 00:01:48,755 --> 00:01:50,380 The important takeaway is that they are 46 00:01:50,380 --> 00:01:52,840 both subjective attributions. 47 00:01:52,840 --> 00:01:55,210 Looking at both intrinsic and external factors 48 00:01:55,210 --> 00:01:56,500 is key to learn and grow. 49 00:01:56,500 --> 00:01:59,250 [MUSIC PLAYING]