1 00:00:01,810 --> 00:00:03,960 Hello, and welcome to Vyond. 2 00:00:03,960 --> 00:00:06,070 In this video, I'm going to introduce you 3 00:00:06,070 --> 00:00:08,890 to each of the teams here at Vyond's San Mateo office, 4 00:00:08,890 --> 00:00:12,400 and let them give you a little explanation of what they do. 5 00:00:12,400 --> 00:00:14,470 The Vyond Human Resources team manages 6 00:00:14,470 --> 00:00:17,000 all employee-related activities. 7 00:00:17,000 --> 00:00:19,610 Which include recruitment, payroll, benefits, 8 00:00:19,610 --> 00:00:22,630 performance management, training, employee relations 9 00:00:22,630 --> 00:00:24,940 and more, in order to ensure that employees 10 00:00:24,940 --> 00:00:27,280 are fully equipped to be productive and successful 11 00:00:27,280 --> 00:00:28,720 members of the company. 12 00:00:28,720 --> 00:00:32,170 Our Customer Success department is broken down into four teams. 13 00:00:32,170 --> 00:00:35,290 My team, the support team, answers technical questions 14 00:00:35,290 --> 00:00:37,420 and video-making inquiries from customers, 15 00:00:37,420 --> 00:00:39,310 and to use our Vyond studio expertise 16 00:00:39,310 --> 00:00:41,110 to help them make great videos. 17 00:00:41,110 --> 00:00:43,600 Our Customer Relationship Managers on Erin's team 18 00:00:43,600 --> 00:00:45,880 work directly with an assigned group of customers, 19 00:00:45,880 --> 00:00:48,130 to help them be successful long-term. 20 00:00:48,130 --> 00:00:50,770 IT in San Mateo configures and maintains 21 00:00:50,770 --> 00:00:52,340 the network and hardware for you. 22 00:00:52,340 --> 00:00:54,850 IT also works with Customer Success and clients 23 00:00:54,850 --> 00:00:57,340 to troubleshoot complex technical issues. 24 00:00:57,340 --> 00:01:00,040 And our Project Management team organizes and tracks 25 00:01:00,040 --> 00:01:03,220 large company initiatives, like our rebrand project, 26 00:01:03,220 --> 00:01:06,637 or our ISO security and GDPR compliance. 27 00:01:06,637 --> 00:01:08,470 The Marketing team runs campaigns and events 28 00:01:08,470 --> 00:01:10,930 to generate awareness and promote our product. 29 00:01:10,930 --> 00:01:14,230 We create content to educate our customers about video and Vyond 30 00:01:14,230 --> 00:01:15,190 studio. 31 00:01:15,190 --> 00:01:16,990 And we work closely with other teams 32 00:01:16,990 --> 00:01:19,850 to support their communication needs. 33 00:01:19,850 --> 00:01:22,960 The Business Development team is responsible for securing 34 00:01:22,960 --> 00:01:26,980 and managing all technology in video production partnerships, 35 00:01:26,980 --> 00:01:29,260 resellers, and affiliates. 36 00:01:29,260 --> 00:01:32,110 Our team also manages small business sales. 37 00:01:32,110 --> 00:01:35,530 Our Sales team works to sell our product to large organizations. 38 00:01:35,530 --> 00:01:37,770 The team is broken down into two main groups. 39 00:01:37,770 --> 00:01:40,120 Inbound Sales Development reps work to set meetings 40 00:01:40,120 --> 00:01:41,615 with large organizations. 41 00:01:41,615 --> 00:01:43,990 And our Account Executives then work with those prospects 42 00:01:43,990 --> 00:01:45,610 to the point of sale. 43 00:01:45,610 --> 00:01:47,645 Once a large company becomes a customer, 44 00:01:47,645 --> 00:01:50,020 they are introduced to our customer relationship managers 45 00:01:50,020 --> 00:01:53,610 on Erin's team for onboarding and continued learning. 46 00:01:53,610 --> 00:01:55,790 And finally, the Accounting department 47 00:01:55,790 --> 00:01:59,300 is in charge of managing Vyond's receivable and payable 48 00:01:59,300 --> 00:02:00,290 finances. 49 00:02:00,290 --> 00:02:02,900 We also plan, audit, and generate 50 00:02:02,900 --> 00:02:06,410 financial statements to report on the health of the company. 51 00:02:06,410 --> 00:02:07,770 Well, there you have it. 52 00:02:07,770 --> 00:02:09,360 That's our San Mateo office. 53 00:02:09,360 --> 00:02:11,760 I hope you enjoyed this brief introduction. 54 00:02:11,760 --> 00:02:13,190 Welcome aboard. 55 00:02:13,190 --> 00:02:16,540 [MUSIC PLAYING]