Hello, and welcome to Vyond.
In this video, I'm going to introduce you
to each of the teams here at Vyond's San Mateo office,
and let them give you a little explanation of what they do.
The Vyond Human Resources team manages
all employee-related activities.
Which include recruitment, payroll, benefits,
performance management, training, employee relations
and more, in order to ensure that employees
are fully equipped to be productive and successful
members of the company.
Our Customer Success department is broken down into four teams.
My team, the support team, answers technical questions
and video-making inquiries from customers,
and to use our Vyond studio expertise
to help them make great videos.
Our Customer Relationship Managers on Erin's team
work directly with an assigned group of customers,
to help them be successful long-term.
IT in San Mateo configures and maintains
the network and hardware for you.
IT also works with Customer Success and clients
to troubleshoot complex technical issues.
And our Project Management team organizes and tracks
large company initiatives, like our rebrand project,
or our ISO security and GDPR compliance.
The Marketing team runs campaigns and events
to generate awareness and promote our product.
We create content to educate our customers about video and Vyond
studio.
And we work closely with other teams
to support their communication needs.
The Business Development team is responsible for securing
and managing all technology in video production partnerships,
resellers, and affiliates.
Our team also manages small business sales.
Our Sales team works to sell our product to large organizations.
The team is broken down into two main groups.
Inbound Sales Development reps work to set meetings
with large organizations.
And our Account Executives then work with those prospects
to the point of sale.
Once a large company becomes a customer,
they are introduced to our customer relationship managers
on Erin's team for onboarding and continued learning.
And finally, the Accounting department
is in charge of managing Vyond's receivable and payable
finances.
We also plan, audit, and generate
financial statements to report on the health of the company.
Well, there you have it.
That's our San Mateo office.
I hope you enjoyed this brief introduction.
Welcome aboard.
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